Hi everyone, I'm Koko! 👋🏾
I've recently joined the Customer Experience team at Watobe, an organisation offering highly engaging online high school maths classes for South African learners.
I'd like to start working through the Intercom Academy and Certification, so I thought to join this community to learn from more experienced hands. To start, I want to find out more about setting up triggers and automations to manage new enquiries, nurture leads, and streamline our small team's workflow.
Looking forward to chatting with you all in the forums! 🤸🏾