Hi! I'm Victoria and I am a Customer Success Specialist with Punchpass. | Community
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Hi! I'm Victoria and I am a Customer Success Specialist with Punchpass.

  • September 3, 2021
  • 2 replies
  • 16 views

Hi! I'm Victoria and I am a Customer Success Specialist with Punchpass. We offer a class management system for in-person and online classes (mostly in the fitness field, but we also have dogwalking businesses, woodshops, and acting troupes who use us too!).

 

We are a small company, so it's challenging sometimes to be maintaining the chat queue and also trying to build onboarding series in Intercom at the same time, but those are the 2 main features we use all the time and I'd be interested in improving.

 

https://media.giphy.com/media/te4v9EtQh1tAc/giphy.gif?cid=ecf05e47a8z4nl2zkylb034g2cz0dn0a8p5p3koiiwl7n5x7amp;rid=giphy.gif&ct=g

 

2 replies

Eric Fitz
Employee
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  • Employee
  • September 6, 2021

Hey @user98​, welcome to Interconnected! I'm Eric, the community manager - you'll see a lot of me around here 😄

 

Our Connectors are a helpful bunch, so make sure to ask any and all questions that you have here - you're sure to find support 😊


Brent
Super User ✨
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  • Super User ✨
  • September 10, 2021

Hi @user98​ welcome aboard. That is my favourite dance move!

party