Hi! Very late to this party, sorry!
I'm Nicole Johnson, I am the VP of Support for Mediavine. We do full-service ad management for bloggers, as well as having a product suite of Wordpress plugins and tools to help people make more money and have sites that are faster and that Google hates less. Our whole company is remote, and our Support team is about ~30 strong at the moment and always growing.
I also have a food blog, myself, that I started in 2010, and it has allowed my husband to retire from his job to come home and help run the house and work on our website.
I've been using Intercom since about 2014, both in my role at Mediavine and at a prior tech startup.
I live in Washington State near the Olympic National Park with aforementioned husband and our 7 kids.
Looking forward to chatting w/ you all!