How do I add a "Go Back" button to my Custom Bot flow? | Community
Skip to main content
Answered

How do I add a "Go Back" button to my Custom Bot flow?

  • January 17, 2022
  • 2 replies
  • 272 views

Hi!

 

Ive set up a custom bot, a lot works well but I have noticed that many of our customers open many conversations, I think it is because they click the wrong button.

 

I would like to try to add a "Go back" button that you have on intercom.IC 

This one! :D

 

I dont understand how to do it?

Best answer by Eric Fitz

Hey @julia n​, apologies for the delay in a response here! The "Go back" button here is simply a button on our Custom Bot which brings the user back to the initial path. You can create this manually!

View original
Did this topic help you find an answer to your question?

2 replies

  • Author
  • New Participant
  • 4 replies
  • January 17, 2022

@Azure Radio 277​ 


Eric Fitz
Employee
Forum|alt.badge.img+5
  • Employee
  • 1630 replies
  • Answer
  • February 2, 2022

Hey @julia n​, apologies for the delay in a response here! The "Go back" button here is simply a button on our Custom Bot which brings the user back to the initial path. You can create this manually!


Reply