Hello, Intercom community,
I have a workflow setup that uses “Open Form” feature. When a user uses this workflow on our React Native mobile application, the Link for the form fails to open. With the following SSL error.
`GET https://js.intercomcdn.com/card-fallback.html?card_id=***&token=***`
`Error: write EPROTO 4431774456:error:100000f7:SSL routines:OPENSSL_internal:WRONG_VERSION_NUMBER:../../../../src/third_party/boringssl/src/ssl/tls_record.cc:242:`
What do you suggest we do to resolve this issue? We are using `@intercom/intercom-react-native` version 7.1.3.
Screenshots:
![](https://uploads-eu-west-1.insided.com/intercom-en/attachment/cc0bcebb-3ecc-4725-8876-a8891f34a08a.png)
![](https://uploads-eu-west-1.insided.com/intercom-en/attachment/097efc67-b4c6-4903-99bc-f916457e576a.jpg)
![](https://uploads-eu-west-1.insided.com/intercom-en/attachment/e244a6f3-12a5-4d03-a92a-b3d87f18ffee.png)