How should I make Object Mapping with response of a list?

Question

Hi team, I’m trying to fetch user information with external API. The example response was like : {    "list": [        {            "customer": {            	"id":"123",                "first_name": "Darth",                "last_name": "Vader",                "email":"darthvader@deathstar.com"            }        }    ]}I can see the example response in Data Access but since the first layer is a list, I can’t mapping that in Object Mapping. Could you suggest how should I mapping these data? Thank you. 🙏

Paul Byrne · Accepted Answer

Hey ​@AdamChenAppierIf your API response starts with a list, Intercom can’t map it directlyit expects a flat object at the root level.To resolve this, either adjust the API to return a single object or use a middleware to extract and flatten the data. Make sure the fields you want to map (like email or first_name) are at the top level and match Intercom’s expected data types. This ensures your custom action maps the data correctly into user or company profiles.

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