Best way to trigger a specific Product Tour based on custom URL parameters for specific gear? | Community
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Best way to trigger a specific Product Tour based on custom URL parameters for specific gear?

  • July 8, 2026
  • 0 replies
  • 25 views

Hi everyone, I'm working on setting up Intercom Product Tours on our outdoor e-commerce site, and I’ve run into a bit of a logic issue.

We want to show a highly specific sizing and care guide tour only when a user lands on our high-performance technical product pages—for example, on pages like this forclaz jackets. Because these items require precise fitting instructions, a generic onboarding tour doesn't work.