Hi!
We’ve been having issues with our Salesforce Integration and FIN. We have our integration set up where FIN creates cases in Salesforce for each conversation, but that’s not happening anymore. We have already checked to make sure the mapping is correct and the conversations are with customers, not leads, nothing is working.
Hey
I see that you were also in contact with my teammate Brian in a conversation and managed to resolve the issue :)
Feel free to reach out to us if you need help with anything else. 
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