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Hi, not sure if it's a bug but there are some inconsistencies in webhook notifications.

 

I described some of them here https://forum.intercom.com/s/question/0D52G00004dXbOBSA0/webhooks-user-in-usertagcreated-only-have-old-tags-after-adding-a-bunch-of-new-ones

and here https://forum.intercom.com/s/question/0D52G00004dX4uWSAS/different-payloads-for-same-types-from-webhooks-and-rest/p>

 

Currently the biggest concerns for me are:

1) user doesn't have new tags in 'user.tag.created'/'contact.tag.created';

2) Name is missing in Company in 'company.created' sometimes

 

Thanks in advance

 

Hey @misha​, this definitely looks like unexpected behaviour to me. Can you open a conversation through the Messenger and I'll make sure that one of our support engineers picks this up to investigate it with you?

Okay, will text to the messenger, thanks

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