Page 1 / 1
Looking forward to this answer 👀
Hey @thais Racheal from the support engineer team here👋
While you cannot export the entire CSAT report, you can pull individual conversation ratings via the retrieve conversation endpoint. This will return a conversation rating object:
"conversation_rating": {
"created_at": null,
"contact": {
"id": null,
"type": null
},
"rating": null,
"remark": null,
"teammate": {
"id": null,
"type": null
}
},
Reply
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.