Intercom widget crashes after 'shutdown'

Question

Hi all!I use the intercom web version.After the user logs out of my application, I clear the session using the native Intercom('shutdown') method. Then I initialize a new session with the native method Intercom('boot', { app_id: 'my-app-id' }). The intercom widget appears. After a few seconds, it disappears with an error in the console.What am I doing wrong?

Jacob Cox · Accepted Answer

Hi there @Dmitri Antipov!Installation issues like this are normally specific to a customer’s specific set-up. Because of that, it will be best for you to work directly with our Support Team. I’m sending this question over to them. You should receive an email message from the team requesting more details in the next few days!

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