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Question

Add Plan to Company

  • September 6, 2022
  • 2 replies
  • 326 views
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I can not see any plan. Actually I don't find how to add plan to Intercom.

 

2 replies

Racheal
Intercom Team
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  • RachealIntercom Team
  • Customer Support Engineer
  • 512 replies
  • September 9, 2022

Hey @ozan y​ Racheal from the support engineer team here👋🏼

 

You will need to create Plans before they are available to select. Company information is sent over in the intercomSettings code snippet, as a JSON object called company, like so:

window.intercomSettings = { email: "example@example.com", created_at: 1457552104, app_id: "pi3243fa", company: { id: "123", name: "Intercorp", created_at: 1234567890, // (optional): Insert name of the plan current company is on plan: "pro", // (optional): Insert amount current company spends a month monthly_spend: 10, // (optional): Add any custom attributes, e.g., upgraded_at: 1424941688 } }

 

Check out our Article here for more details.

P
  • Poppy Allen
  • New Participant
  • 2 replies
  • September 28, 2023

Hi Racheal. Where can we locate this to edit? We also have Plan but no selectable options. 

I’ve looked at the attributes guide https://developers.intercom.com/installing-intercom/web/attributes-objects/ but it’s not clear where I can actually make these edits in Intercom. 


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