API returns user not found when the ID is correct | Community
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import { Client as IntercomClient } from 'intercom-client'   const intercom = new IntercomClient({ tokenAuth: { token: process.env.INTERCOM_TOKEN } }) intercom.useRequestOpts({ headers: { 'Intercom-Version': 2.4, } })   const trackIntercom = async (email, event, res) => { const responseContact = await intercom.contacts.search({ data: { query: { field: 'email', operator: '=', value: email } } })   const intercomContactID = responseContact.data[0].id console.log('Intercom ID', intercomContactID) // returning correct id   try { const responseEvent = await intercom.events.create({ eventName: 'TEST EVENT', createdAt: new Date(), userId: intercomContactID, metadata: {} })   console.log(responseEvent) } catch(err) { console.log(err) //User not found }   res.status(200).end(JSON.stringify(responseContact.data[0])) }

 

Hey @abe​, can you tell me a bit more about the call you're making here? What value are you calling for "userId"?


Having the same problem here

  1. I verified the ID is a contact with a user role (5f78552c29808b3521ce6091)
  2. I'm passing the ID which I got from a contacts.search
  3. I verified that ID is identical to the one in the URL when I view the contact on the web
  4. I tried passing in the `email` instead of the `userId`, and that works

 

@eric f11​, the ID I'm trying to use is 5f78552c29808b3521ce6091