There is a bug in Intercom's contact field timestamp display. After a day, the timestamp field switches to a "relative" format (e.g., '3 days ago'). When attempting to view or extract the absolute date after this period, some fields revert to displaying the Unix Epoch—January 1, 1970—instead of the correct timestamp
Hey
It looks like the feature is not working as intended here. We may need to have our team dig into this.
I have forwarded your issue to the Customer Support team on your behalf using the forum ticket escalation feature, the team will get back to you as soon as they can. Thank you!
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