Can I remove individual contacts from a segment?

Question

I created a Segment, but want to remove some users from it. Is there a way I can do that in bulk, or do I have to go to each individual user to do it? EDIT: It does not appear I can do this even at the individual user level.

Roy · Accepted Answer

@mark t12 Traphagen​, How about using tags? Create segment - Active Last 30 Day + 100 Web Session + Tag is not - ExcludeOnce you tag some of these users with Exclude tag, they will not show in the segment.is it what you are looking for?

Roy · Answer

Hello @mark t12 Traphagen​,In Intercom, segments are created by filters. so if you create a segment for the last 30-day active users, users will be removed from this segment once they don't match the following criteria. Editing segments is not possible, but here is a workaround:Click on Segment;Save filter congiurationDelete old segment and create a new one (Based on saved filters).I hope this will be helpful, let me know if there are any other questions on this topic.

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