Exporting all Contact event data

Question

Hiya.We push event data on our contacts. Like when they perform a “search” or a “download”, some of the events with additional properties like “keyword” or “download type”.Is there any way to export ALL events on all contacts, so we can do some data mining on them with our own tools?Export either as plain CSV’s, or maybe to tools like BigQuery?I’ve had a brief look at the API, but it looks like (I may be wrong) you can only query events for specific contacts. We need the events from everyone.Or are there maybe apps than can be used for this? SeekWell maybe?/Soeren S.

Milan · Accepted Answer

Hi @Søren Sprogø not possible to get Events from Intercom as CSV…:(But just a thought - you have the source of those events somewhere in your backend (as you are sending it to Intercom from some other system). Why don’t you take the data from that system? :)

Milan · Answer

@Rich Thompson @Søren SprogøI suggest having additional DB that will be filled alongside Intercom - so in case of Zapier it is one more “Action” in the existing Zap. I know this does not solve history of events, but just and idea how to make it work from now on. :)

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