How can I create a Contact with the same email address?

Question

Until API version 1.4.0 I was able to create users with the same email. For the uniqueness was used user_ID and worked fine, because in some cases I need to share the same email between different users. After update API 2.0.0 it is not possible to create a `Contact` with the same email. ( "Users API & Leads API are deprecated and replaced with Contacts API. ")Is there a way (or workaround) to create a `Contact` which can share the same email ? Is it expected it is not possible to create a new `Contact` with the same email from archived `Contact` ?

Roy · Accepted Answer

Hello @aleksei s11​, It's possible to create contacts with the same email address only if you are tracking users with "user_id".During creation contacts with API, just put:"external_id": "1000" (example) parameter and it will work.More information can be found here:https://www.intercom.com/help/en/articles/268-what-is-user_id-and-why-would-i-want-to-use-it

Aleksei S12 · Answer

Hi Roy, thank you for a quick response. It works, thanks.&#128077;

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