How to import company's | Community
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Answered

How to import company's

  • October 29, 2021
  • 5 replies
  • 743 views
J

Hi, I just exported a few companies but there seems no way to reimport the company's, it's only possible to import leads and users.

 

Is there a way to import the the same data?

​

sadly there are alot of features, that are not available for companies.

Best answer by Eric Fitz

Hey @jeffrey h​, company data cannot be imported via CSV import. I'm happy to flag this as a feature request for you via our @Product Wishlist​ group.

 

For now, you can update company data via our API, using this endpoint; https://developers.intercom.com/intercom-api-reference/reference#create-or-update-company/p>

5 replies

Eric Fitz
Employee
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  • Eric FitzEmployee
  • Employee
  • 1630 replies
  • Answer
  • November 1, 2021

Hey @jeffrey h​, company data cannot be imported via CSV import. I'm happy to flag this as a feature request for you via our @Product Wishlist​ group.

 

For now, you can update company data via our API, using this endpoint; https://developers.intercom.com/intercom-api-reference/reference#create-or-update-company/p>

B
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  • Bobby B
  • Connector
  • 5 replies
  • April 26, 2022

Hello! You can use Skyvia to import companies into Intercom: https://skyvia.com/data-integration/intercom-csv-file-import-and-export. Skyvia is a 100% cloud tool for automatic Intercom CSV import with powerful transformations.

U
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  • User423
  • Connector
  • 6 replies
  • September 9, 2022

Hi Eric, just wanted to let you know this is frustrating. I just had a bunch of data entry done for some company data, and now I have to involve a dev to get it imported into Intercom.

I
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  • Ian Maison
  • Connector
  • 6 replies
  • August 25, 2023

Hi - appreciate this is an older thread, but does anyone have advice on best way to update Contacts to a Company enmasse?

So far I’ve learnt:

  • You can’t do mass updates via the API, just one by one requests.
  • You cannot update Company data via the User Import.

So is there any actual way to easily manage Contacts enmasse so you can assign them to a Company.

The only real way seems to be going through each contact one by one either with the User Interface or by API Calls.

Thanks.

J
  • jorritTC
  • New Participant
  • 2 replies
  • July 16, 2025

Just ran into this as well, being able to import customers or update them via an import would be super helpful. Any update on this feature request?


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