How to import company's | Community
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How to import company's

  • October 29, 2021
  • 6 replies
  • 1337 views

Hi, I just exported a few companies but there seems no way to reimport the company's, it's only possible to import leads and users.

 

Is there a way to import the the same data?

sadly there are alot of features, that are not available for companies.

Best answer by Eric Fitz

Hey @jeffrey h​, company data cannot be imported via CSV import. I'm happy to flag this as a feature request for you via our @Product Wishlist​ group.

 

For now, you can update company data via our API, using this endpoint; https://developers.intercom.com/intercom-api-reference/reference#create-or-update-company/p>

6 replies

Eric Fitz
Employee
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  • Employee
  • Answer
  • November 1, 2021

Hey @jeffrey h​, company data cannot be imported via CSV import. I'm happy to flag this as a feature request for you via our @Product Wishlist​ group.

 

For now, you can update company data via our API, using this endpoint; https://developers.intercom.com/intercom-api-reference/reference#create-or-update-company/p>


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  • Connector
  • April 26, 2022

Hello! You can use Skyvia to import companies into Intercom: https://skyvia.com/data-integration/intercom-csv-file-import-and-export. Skyvia is a 100% cloud tool for automatic Intercom CSV import with powerful transformations.


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  • Connector
  • September 9, 2022

Hi Eric, just wanted to let you know this is frustrating. I just had a bunch of data entry done for some company data, and now I have to involve a dev to get it imported into Intercom.


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  • Connector
  • August 25, 2023

Hi - appreciate this is an older thread, but does anyone have advice on best way to update Contacts to a Company enmasse?

So far I’ve learnt:

  • You can’t do mass updates via the API, just one by one requests.
  • You cannot update Company data via the User Import.

So is there any actual way to easily manage Contacts enmasse so you can assign them to a Company.

The only real way seems to be going through each contact one by one either with the User Interface or by API Calls.

Thanks.


  • New Participant
  • July 16, 2025

Just ran into this as well, being able to import customers or update them via an import would be super helpful. Any update on this feature request?


TBelevska
Innovator ✨
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  • Innovator ✨
  • June 9, 2026

This is a known limitation. Intercom doesn't natively support CSV import for company data, which is genuinely frustrating if you've prepared a large dataset. The API (POST /companies) is the official route, but that requires developer involvement, which isn't always an option. 
 

If you need a no-code alternative, Data Migration supports importing company data into Intercom. It's worth looking at if you'd rather avoid building a custom API script.