Hi, on Fridey I tried to export users, I selected filters. Clicked to make an export, it was written that it will happen in a few hours. It has already been over 96 hours, no file. And so 4-5 times.

So that others can learn from @vladimir k's experience - their email address was on our bounce list, which is why they could not receive any user exports. Once our team was able to reply to their conversation, they were able to remove them from the bounce list!

Hello @vladimir k, You don't get any e-mails? Once the export file generated by Intercom, you should get an e-mail with a download link.Please, check the e-mail (Spam folder as well).If you still don't get it, the best way will be to contact Intercom support via messenger.

I can't export users

I can't export users | Community

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