I've paid for the Intercom subscription, but the membership hasn't renewed this month. It's been 2 days. My Live Chat support system at m.aisensy.com has completely collapsed. The Intercom team hasn't responded to my query. What's the solution?

I've paid for the Intercom subscription, but the membership hasn't renewed this month. It's been 2 days. My Live Chat support system at m.aisensy.com has completely collapsed. The Intercom team hasn't responded to my query. What's the solution? | Community