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OS is unknown

  • October 29, 2021
  • 2 replies
  • 152 views
M
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  • Mkt
  • Active User
  • 13 replies

Hello! I'm wondering why 60% of our users have unknown in the operating system intercom property. Any idea why this happens?

 

Thanks!

Best answer by Eric Fitz

Hey @mkt​, my advice here would be to write to our Support team about this, as they have the tools to check user records and understand what might be causing this.

2 replies

Eric Fitz
Employee
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  • Eric FitzEmployee
  • Employee
  • 1630 replies
  • Answer
  • November 1, 2021

Hey @mkt​, my advice here would be to write to our Support team about this, as they have the tools to check user records and understand what might be causing this.

M
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  • Mkt
  • Author
  • Active User
  • 13 replies
  • November 1, 2021

Thanks Eric! Will do.


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