'Retrieve a contact' doesn't return existing user

Question

I have tried to retrieve a contact with id 5fdf1f7270c60b2cb67905a9. I got this id from conversation this user has created. By the id of the conversation I can retrieve the user from web interface, but when I'm trying to get the same user by calling https://api.intercom.io/contacts/5fdf1f7270c60b2cb67905a9/p>I am getting this error:{'type': 'error.list', 'request_id': '00069hfajrq2e422bjfg', 'errors': [{'code': 'not_found', 'message': 'Contact Not Found'}]}and I can't figure out what I'm doing wrong

Roy · Accepted Answer

Hello @tracy a​, Sorry for the late reply, just now saw the reply.Can you try to create a contact via API and then test if this user will appear in Intercom?Here is the API doc for creating a new contact via API.

Roy · Answer

Hello @tracy a​, Can you post a full API call to take a look?

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