Im getting the error message in the title when i try to change the name of a user.I imported alot of my data from zendesk, and its created a user with the wrong name, but the email is one of our sending and incoming email domains. We own this email, but we cannot change the name in intercom, and its causing alot of confusion how can i edit the name of this email please

Hey @Erin Bond,Looks like you may have already chatted with our team about this. But if you still have any questions, please reach out via the Intercom Messenger and we can take a look!

This person has a company email address and cannot be edited

This person has a company email address and cannot be edited | Community

Join the Intercom Community 🎉

Intercom Customers and Employees

Login to the community

Intercom Customers and Employees

Scanning file for viruses.

This file cannot be downloaded