Hi! Is there anyone else that finds the ‘User Notes’ or ‘Lead Notes’ too plain? We would love to leverage this feature, but it lacks any formatting options, hypertext links, etc. We don't use any CRM outside of Intercom and consider this feature very limited.Would you find it useful if the feature was more advanced?

Hey @Lucia and @Lisa B11This might be of help on how you can format notes on a user, lead or company record

Hey @lucia👋 Definitely agree with you on this one, I too would like to see more features for notes within the UI. It's a great shout for a feature request over @Product Wishlist🙌

'User notes' and 'Lead notes' features being too basic

'User notes' and 'Lead notes' features being too basic | Community

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