Why can't I add certain tags to my users? | Community
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Why can't I add certain tags to my users?

  • January 6, 2021
  • 1 reply
  • 37 views

Why can't some people be user-tagged? I can't tag some people with tags that I could tag other people with, and I can't search for tags.

1 reply

Roy
Top Expert ✨
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  • Top Expert ✨
  • 1152 replies
  • January 6, 2021

Hi @user407​ , Are you trying to tag users through Intercom Inbox or via API? Could you please elaborate a bit more?