I’ve tried selecting the option to reset my password but the email isn’t coming through. How do I resolve this?
Answered
Why can’t I reset my password?
Best answer by Eric Fitz
Make sure that the email you’ve input in the “forgot password” link is the same email address which you use to log in to Intercom. We can’t send a password reset link to an email address that’s not the same as the one you use to log in normally.
+5- Employee
- 1630 replies
- Answer
Make sure that the email you’ve input in the “forgot password” link is the same email address which you use to log in to Intercom. We can’t send a password reset link to an email address that’s not the same as the one you use to log in normally.
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Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.