We are seeing an increase of conversations that are not tagged, but i cannot see to find any reason to why this keeps happening. Nor do i have insight to why in the FAQ. Any tips?
Answered
Not tagget
Best answer by Emilygav
Hey
I would need more information as to how you are tagging conversations. Are you tagging them manually/workflows/api etc.?
It may be worth opening up a conversation in the messenger for further investigation as there may need to be more information gathered here before a issue can be identified.
Our team would be more than happy to help get to the bottom of your issue 💪🏼
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