Fin Optimization: Insights Analysis (North America)

AI is transforming customer service. Insights is transforming how we measure it.

Join us for an exclusive live webinar where we’ll share the latest developments in our Insights tool and take a deep dive into the 'Analyze' phase of the Fin Optimization Cycle.

Insights brings together breakthrough, real-time metrics like Customer Experience (CX) score, automated conversation analysis at scale, and AI that doesn’t just suggest improvements—it helps make them for you.

This session is designed for customer experience leaders, support managers, and operations professionals looking to harness the power of Fin's newly improved data & reporting features to elevate their AI-first support strategies.