Clarification on notifications during Fin AI "Talk to Human" handoff

I am currently setting up the Fin AI Agent. I have a question regarding the "Talk to a human" flow.

When a user triggers the handoff to a human agent, how are the notifications handled for the assignee (or the team inbox)?

1. Does the assignee receive an immediate email notification?

2. Is it purely an in-app notification/browser push?

I want to ensure that when the AI hands the conversation over, our support team is alerted immediately, even if they aren't staring at the Intercom dashboard.

Thanks in advance!