I know- everyone seems so competent compared to me lmao

Welcome to the Intercom community! Intercom is a customer communication platform that helps businesses connect with their customers through live chat, bots, email, and more. It's designed to support customer service, marketing, and sales teams so they can provide fast and personal support. If you're new here, feel free to explore, ask questions, and join discussions. We're happy to help and you're definitely in the right place to learn more.