Can we set up shortups in our inbox, similar to the "Hi, name. How are you?" which applies when hitting Tab? | Community
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Can we set up shortups in our inbox, similar to the "Hi, name. How are you?" which applies when hitting Tab?

  • February 7, 2023
  • 2 replies
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Lucía
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I'd like to know if there's a way to set up a few shortcuts similar to the "Hi, name. How are you?" which applies when hitting Tab, at the beginning of every conversation.

Best answer by User1830

Hi Lucía,

 

Yes, but it won't be available when using tab. You can make a macro and use this shortcut:

image

2 replies

User1830
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  • Answer
  • February 10, 2023

Hi Lucía,

 

Yes, but it won't be available when using tab. You can make a macro and use this shortcut:

image


Lucía
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  • Active User
  • February 10, 2023

Hi, Emeric!

Thank you, that's what I thought, buy I didn't want to flood our macros with conversational shortcuts, since we're using them for special ocasions, such as closing a conversation in which we didn't get a reply, bug reports, etc.

We'll make it work.