Darshan Hiranandani : Is it possible to connect Trustpilot to Intercom?

Question

Hi team,I’m exploring the possibility of integrating Trustpilot with Intercom and would love to get your insights. Does anyone have experience with this integration or know of any tools or methods to make it happen?Any suggestions or recommendations would be greatly appreciated!Thanks!RegardsDarshan Hiranandani

bernice · Accepted Answer

Hi @darshanhiranandani👋 While we don’t have a native Trustpilot integration,you may be able to integrate Intercom <> Trustpilot by using a third-party app like Zapier or by using Intercom’s ownCustom Actions and Trustpilot’s APIto create your own integration.

Gabekressel · Answer

You can integrate Trustpilot with Intercom using APIs and webhooks. Trustpilot’s API allows you to fetch reviews, while Intercom’s API lets you display them in conversations or trigger responses. A custom webhook can automate review requests after customer interactions.

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