i have set up multiple rules and i notice that sometimes they are not triggering, i believe the issue is if there are special arabic characters in the email. anybody else encountered this issue? potential workarounds?
Do Rules based on message content work correctly with Arabic characters?
+5Hello @david p11 , Can you share a screenshot of that rules? Also, provide a use case to better understand the problem.
I'll try to help you.
thanks! see if this helps
full content in box is The attached document provides a summary of the visa, but is not the visa itself. You can print this document to show to the airline when you travel to Oman.
+5@david p11 , Sorry, I don't get it :/ Please, provide a screenshot of the Automation rule to better understood if your rules are working properly.
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