In Zendesk each macro had a unique URL, Is there any way to access something like this in intercom? This would be helpful to have for our external documentation of our macros, so we can link directly to the macro we want to. In the editing macros section, even when you have a macro open for editing, the URL simply takes you to the general macros 'basket'.
Answered
Do saved replies/macros have a unique URL so that I can link to a specific one directly, externally?
Hi @lamint , Alissa here, Product Manager for Macros. :) Thanks for the feedback! Unfortunately Macros don't currently have unique URLs, as they're designed to be used primarily internally. However, I took a note of this feature request so thanks for sharing it. :)
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