Hello guys :),
How can I turn off the email notifications of replies in-app conversations?
Is it possible?
Answered
Email notifications
Best answer by Sam
Hi Nicole!
Edit: It is possible to disable this for customers. See @roy s11 ‘s answer.
It is not currently possible to turn off the Email Notifications for your Customers for replies for in-app conversations.
If you are referring to the Teammate notifications, your team can do this in their Account Notification settings. This will allow them to fine tune their notifications to their preference.
Hope this helps.
+1Hi Nicole!
Edit: It is possible to disable this for customers. See @roy s11 ‘s answer.
It is not currently possible to turn off the Email Notifications for your Customers for replies for in-app conversations.
If you are referring to the Teammate notifications, your team can do this in their Account Notification settings. This will allow them to fine tune their notifications to their preference.
Hope this helps.
+5
More information about this feature can be found +5@user1030 , Yes, Exactly. To see a message it's makes mandatory for users to log in to the app and use the messenger.
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