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Grammarly intermittent InBox issue

  • January 31, 2025
  • 1 reply
  • 62 views
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I’m reconnecting with some customers and when I open a new conversation(email) Grammarly isn’t working. If I reopen the new conversation with the customer the same way I get the email I started👍, but now Grammarly works for the conversation. 

Mac, Chrome, Grammarly, and Intercom are all up to date.

Best answer by Ryan Parker

Hey ​@Brent Fair - I’ve escalated your issue to our Support Team to dig in further. They’ll follow up via Intercom as soon as they can! 

    Erin

    1 reply

    Ryan Parker
    Intercom Team
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    • Ryan ParkerIntercom Team
    • Intercom Team
    • Answer
    • February 13, 2025

    Hey ​@Brent Fair - I’ve escalated your issue to our Support Team to dig in further. They’ll follow up via Intercom as soon as they can! 

    B
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