Hi all! We're attempting to set up a flow by which Users/Leads are tagged with a specific tag when a conversation with them is closed (that tag is then used to add them to a Series).
I'm not seeing a rule trigger that supports this flow. Would we need to set up a custom app with the conversation.closed webhook topic? Or anyone have a good workaround for what we'd like to do, which is "when conversation closed, tag user with X"? Thanks!
Please, Let me know if you have any questions or need some video tutorial about this integration.