I want to add a user to a conversation & remove another user from a conversation - how do I do this?
Question
How to add/manage participants in a conversation?
+4- Intercom Team
You can manage participants right from the composer! You'll see the option to add/remove people from the top of the composer area when sending a reply 👇🏼
Side note - you do need to send a message in the conversation when you either a) add someone to the conversation or b) remove someone from the conversation for it to add/remove the user.
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