I want to set the read conversation to one column, and unread to another, can someone advise me how to do it? now all conversations just list in one column, which are so confused, and I am afraid would miss the conversation

Hi Collov, unfortunately not yet :/the app allows you to view conversations, but it doesn't offer a specific layout option to separate read and unread conversations into different columns. To manage your conversations effectively, you can use the app's existing features like searching, filtering, and sorting conversations based on various criteria.

How to categorize [read] and [unread] conversations?

How to categorize [read] and [unread] conversations? | Community

Join the Intercom Community 🎉

Intercom Customers and Employees

Login to the community

Intercom Customers and Employees

Scanning file for viruses.

This file cannot be downloaded