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Inbox Rules Log

  • 5 May 2023
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I have set up some rules that send notifications to specific Slack channels that we use internally, when a conversation has not received a reply within a set time period. 

I found these rules Paused this morning, where I had set them live myself (and notifications were working). Does anyone know if there is a log of user actions on Inbox rules that would help me figure out which one of my team did this? 

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Best answer by Racheal 9 May 2023, 00:48

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Hey @Nancy Racheal from the support engineer team here👋 

 

We do have our Teammate Activity Logs, but I’m afraid they do not track assignment rule status updates (definitely a great feature request though!). If you’d like you can write into support so we can see if there is anything helpful in our internal logs.

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