I have set up some rules that send notifications to specific Slack channels that we use internally, when a conversation has not received a reply within a set time period.
I found these rules Paused this morning, where I had set them live myself (and notifications were working). Does anyone know if there is a log of user actions on Inbox rules that would help me figure out which one of my team did this?
Best answer by Racheal
Hey
We do have our Teammate Activity Logs, but I’m afraid they do not track assignment rule status updates (definitely a great feature request though!). If you’d like you can write into support so we can see if there is anything helpful in our internal logs.
+5Hey
We do have our Teammate Activity Logs, but I’m afraid they do not track assignment rule status updates (definitely a great feature request though!). If you’d like you can write into support so we can see if there is anything helpful in our internal logs.
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