Integrating Microsoft Teams with Intercom - additional costs | Community
Skip to main content
Answered

Integrating Microsoft Teams with Intercom - additional costs

  • November 23, 2023
  • 1 reply
  • 78 views

Currently on a growth subscription plan and wondering if this plan includes intercom inbox subscription? Or does that need to be purchased separately? 

Looking to integrate Microsoft Teams and Intercom together. As we would like to split sales and service-related queries.

Thanks. 

Best answer by Shauna

Hey @Analisa West 👋🏼 Shauna here from Support! 

When you mention “growth subscription plan” - are you referring to our legacy plan called ‘Intercom Grow’? If so, you should have access to the Intercom Inbox with this plan 👍🏼 

If you are still having issues with what you are trying to achieve - let me know 👀🙏🏼 

1 reply

Shauna
Intercom Team
Forum|alt.badge.img+4
  • Intercom Team
  • Answer
  • November 24, 2023

Hey @Analisa West 👋🏼 Shauna here from Support! 

When you mention “growth subscription plan” - are you referring to our legacy plan called ‘Intercom Grow’? If so, you should have access to the Intercom Inbox with this plan 👍🏼 

If you are still having issues with what you are trying to achieve - let me know 👀🙏🏼