Is there a way to send an automated custom message when my rule closes a conversation automatically.

Hello @landon v​ , That's a good use case.

Afraid there is no such feature currently, but as I know Intercom team working on this.

You can check this post and reply your use case there - Why would you want an auto-reply feature? (Question from an Intercom Product Manager)

Let's also tag @Alissa Tyrangiel​ here.

Thanks for tagging me @roy s11​ .

@landon v​ , we are indeed looking into this so thanks for submitting this request

Hi,

Is there any update to this feature?

Thanks

Paul

this feature sounds like an obvious must-have. im really surprised intercom have not added this after 5 months!

For my company, we need a feature like this because we need to send customers a disclaimer before beginning the conversation with one of our veterinarians.

@Roy after three years, I’d like to know if this is on the horizon?