3 months ago Intercom communicated about a feature to merge conversations in case of doubles.It was mentioned it’s on their roadmap, but no timeline was communicated.Do we already have a view on when this would get implemented?Thanks!

Hi there,I’d say go and implement that workaround, or better yet, reach out to us with the specific scenario, and we will help you resolve it as much as we can.At the moment, I can’t give you any timeframe for the implementation of this feature.

Hi there,Unfortunately, we can’t give any timeframe for when the merging convergence feature might be implemented.We are offering merging leads and users, though.If you have any specific issue you want help with, feel free to reach out to us, and we will do our best to resolve it.

Is there already a timeline on the merging conversations feature?

Is there already a timeline on the merging conversations feature? | Community

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