Sometimes they go dormant and I need to chase, but I'm having to bookmark them in my browser, or put them in a Google Sheet to track them which seems sub-optimal ;)

@adam w11I get you. The option I could think of is Inbox view. Inbox views allow you to define a set of filters, including conversation attributes, and then show all conversations that match those filters in real-time. It’s easy to switch between them and keep an eye on urgent issues, your direct reports, or whichever conversations you consider most important.Would this suit you? Here is an article on that.

Hey @adam w11! Just so am on the same page as you, do you want to keep the conversation open which are handled by different team/teammates until it is fully resolved? If so you can @mention yourself in those conversations and also leave a note. You can track the conversation by going over your @mention list.

Is there an easy way to "watch" certain conversations that remain open while they're being worked by other teams?

Is there an easy way to "watch" certain conversations that remain open while they're being worked by other teams? | Community

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