The png pictures in sent messages are not visible in inbox as pictures, only as a clickable text like picture_1.png

@user1274@maartenMagnus from Intercom here - just wanted to send a quick update to you both (and anyone reading this in the future)!This question originated from a lack of support for previewing images that were attached in emails in the Next Gen Inbox. However, we've changed this, and the Next Gen Inbox now previews images just like the old one used to.If there's one image, we preview is large, like this 👇If there's multiple images, we preview a thumbnail style image 👇If there's multiple images and other attachments that are not images, we show thumbnails and the attachment like this 👇If you're still having issues with this, please let us know either in the Forums, the Messenger, or email us at team@intercom.io.

Hey there, 👋 thanks for reaching out! I'm one of the Support Engineers at Intercom! 🔧 I haven't been able to replicate the issue you are experiencing here. If I am understanding correctly, your PNG attachments within the Inbox aren't showing the actual image but rather as a file attachment. However when I done my own testing the image showed without issue to both myself in the Inbox & messenger.I have attached screenshots below to my post which should highlight what I am referring to here.If this isn't the case for you can you please try clearing both your cache & cookies in your browser to see if this helps solve your issue. You can find instructions on how to do this here. If I am misunderstanding the question please feel free to let me know and I'd be happy to help.

Is there any way to enable png/jpeg pictures in the message preview?

Is there any way to enable png/jpeg pictures in the message preview? | Community

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