Outbound call adding me as a contact

Question

When I make an outbound call, it adds me as a contact in the client profile. Here are the steps:select a contact in intercom	start a new conversation	click the plus button in the top left corner to select phone call as the type of commsWhen I return to the page showing contacts, I then am added as a contact for the business. Client data is synced from Salesforce. So  typically if I dial out with a number that we don’t have in SF this is where we’re seeing me being added as a contact.

Anonymous · Accepted Answer

Hey Shaq from the Support Engineering team here😁👋Thanks for reaching out regarding this. I’m not seeing any other recent report of this or open known issues. Are you still running into this?If so,I could be misunderstanding you report. Just to make sure we’re on the same page,could you maybe make a quick video showing you walking through the steps to reproduce this and where it’s showing you added as the contact?I look forward to getting this resolved for you!

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