Outbound call adding me as a contact | Community
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When I make an outbound call, it adds me as a contact in the client profile. 

Here are the steps:

  1. select a contact in intercom
  2. start a new conversation
  3. click the plus button in the top left corner to select phone call as the type of comms

When I return to the page showing contacts, I then am added as a contact for the business. Client data is synced from Salesforce. So  typically if I dial out with a number that we don’t have in SF this is where we’re seeing me being added as a contact.

Hey Shaq from the Support Engineering team here 😁👋

 

Thanks for reaching out regarding this. I’m not seeing any other recent report of this or open known issues. Are you still running into this?

If so, I could be misunderstanding you report. Just to make sure we’re on the same page, could you maybe make a quick video showing you walking through the steps to reproduce this and where it’s showing you added as the contact? 

 

I look forward to getting this resolved for you! 

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