Question about addresses and domains.

Question

Hello folks!&#128587; I have a question about addresses and domains! How to create other email address with default outbound address?Right now, we're using "support@xxxxxxxxx.intercom-mail.com". But we wanna use other email for a webinar or other services.Like webinar@xxxxxxxxx.intercom-mail.com, service@xxxxxxxxx.intercom-mail.com...etcIs there anyway to create those email?

Roy · Accepted Answer

Hello @user873​, I don't think that it's a good idea to create a webinar@XXXX.intercom-mail.com e-mail address to contact your customers. How about connect your existing domain to Intercom and create webinar@yourcompany.com? Still, if you want to create webinar@XXXX.intercom-mail.com, you can invite a fake teammate to your Intercom account and set-up following:If you want to add your company domain to send e-mails, here the guide for that.Let me know if you have any further questions, happy to help you. &#129412;

User873 · Answer

Hi Roy!Thank you for telling me that! Finally I could do it that you told me, fake teammate thing! If something happen, I might ask something!

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