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Workflow on tickets issue

  • October 23, 2024
  • 1 reply
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Hey, are we facing instabilities? 

 

I raised on chat but no replies on this

 

We send the tickets on intercom and they notify on slack, which was fine, but now the notification is taking 2 hours to go. Can someone please help? Thanks!

 

Best answer by Andrew R12

Hey Laura, Andrew from Intercom here -  we saw some issues with notification delays earlier today however this has since been resolved. Keep us posted if you are still seeing anything off on your end! 

1 reply

Andrew R12
Employee
  • Employee
  • Answer
  • October 23, 2024

Hey Laura, Andrew from Intercom here -  we saw some issues with notification delays earlier today however this has since been resolved. Keep us posted if you are still seeing anything off on your end!