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Dynamically Inserting External Links on Contact Page

  • 29 May 2024
  • 1 reply
  • 53 views

 

How can I dynamically insert an external link in the user ID field on the contact page, so that clicking on it directs to another website?

Best answer by bernice

Hi @vyen 👋 As the User Id attribute is a string, there is no way to dynamically insert a link in it. A possible workaround here would be to create a custom data attribute and save your external link here.

You'll find more on custom data attributes in this article from our Help Center ⬇️

Create and track custom data attributes (CDAs)

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1 reply

bernice
Intercom Team
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  • Intercom Team
  • 230 replies
  • Answer
  • June 5, 2024

Hi @vyen 👋 As the User Id attribute is a string, there is no way to dynamically insert a link in it. A possible workaround here would be to create a custom data attribute and save your external link here.

You'll find more on custom data attributes in this article from our Help Center ⬇️

Create and track custom data attributes (CDAs)


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