Hey Intercom community! 👋
Boulevard is hiring a Support Operations Specialist, and I thought this might be the perfect place to find someone with the right skill set.
We’re looking for someone with strong experience in Intercom, Fin AI, and Custom Answers to help us scale our support operations and optimize our customer experience. If you love working with automation, AI-driven chat support, and improving workflows in a high-growth SaaS environment, this could be a great fit!
Why Join Boulevard?
🚀 We’re a fast-growing company empowering appointment-based, self-care businesses with a modern, user-friendly platform.
🏡 Fully remote role (US-based).
💰 Competitive salary ($65,450 - $93,500) with great benefits, including 401(k) match, flexible PTO, and equity.
🤖 You’ll get to work hands-on with Intercom’s Fin AI Chat Bot, automation rules, and integrations with Salesforce, Jira, and Zapier.
Who We’re Looking For:
✅ 2+ years in Support Operations (or similar).
✅ Strong Intercom expertise (especially chatbots, automations, and Fin AI).
✅ Familiarity with support workflows, automation, and data analysis.
✅ Experience with Salesforce, Jira, or other CX tools is a plus!
If you or someone you know is looking for a role where they can make an impact and shape the future of support operations, let’s connect! You can apply directly here or DM me if you have any questions.
Looking forward to finding someone awesome from this community! 🚀✨
#Hiring #SupportOps #Intercom #AI #Automation #SaaS #CustomerExperience
